Overview
*Subject to NZQA approval.
This programme is recommended for new managers, or staff that are looking to be promoted into a leadership role.
Become a team leader with the confidence needed to succeed
You’ll learn how to communicate effectively with your team, provide overall management, contribute to the achievement of team aims and solve problems in the workplace.
This programme leads onto the New Zealand Certificate in Business (First Line Management) (Level 4).
How will I learn?
You can fit your study around your work, family and lifestyle with Open Polytechnic. You can work and learn. All study is completely online – with supportive facilitators and advisors to help you along the way.
What you will learn
You will learn to:
- Become a team leader: Learn the practical skills to become a team leader. This course will introduce you to the world of management – giving you the confidence to supervise a small team or take on a junior management role in your workplace. Understand your leadership style and how to deliver effective team performance.
- Become a problem solver: Learn how to find solutions not problems. Become a confident and assertive decision maker.
- Learn the tools to handle conflict: All managers need to be able to handle difficult situations. Learn the techniques to stand up and deliver everyday feedback to your team.
- Be a communicator: Develop the communications skills required to be a team leader. Learn how to confidently report to senior management and work cooperatively in your team.
- Learn the importance of goal setting: Every team needs to have targets they are working to achieve. Drive success in your organisation– learn the skills to set team goals, motivate and then meet those objectives. Become an effective team leader.
- Be confident: Confidently lead your team – be ready and capable.
- Learn the skills to manage resources: Gain the skills required for everyday management – for example staff rosters, time management and quality control.
Entry Requirements
All applicants must:
- be at least 16 years old at the time the programme commences.
- be able to understand follow, and respond to instructions given in English.
- be physically able to complete the programme specific outcomes
All applicants must:
- be at least 16 years old at the time the programme commences.
- be able to read, write, and communicate in English at a basic level.
- be physically able to complete the programme-specific outcomes.
All applicants must:
- be at least 16 years old at the time the programme commences.
- be able to read, write, and communicate in English at a basic level.
- be physically able to complete the programme-specific outcomes.
Applicants for whom English is not a first language must have an IELTS score of 5 with no band score lower than 5; or an accepted international equivalence.
All applicants must:
- be at least 16 years old at the time the programme commences.
- be able to read, write, and communicate in English at a basic level.
- be physically able to complete the programme-specific outcomes.
Applicants for whom English is not a first language must have an IELTS score of 5.5 with no band score lower than 5; or an accepted international equivalence.
Intakes & Applications
Dates & Bookings
Learn online with Open Polytechnic, with regional support by NorthTec:
- Access to a NorthTec facilities – computer/meeting room access, library and student support.
- Local workshops – optional workshops where you can be supported in your online learning with others studying the same programme as you. Located in Whangārei, Ngāwhā, Kaitaia, & other campuses as demand requires.
Youth Guarantee Fund*
If you are aged 16 to 24, you could study for FREE as part of the government's Youth Guarantee fund. To qualify for the Youth Guarantee fund, you must meet the following criteria:
- Complete an application for a course that is covered by the Youth Guarantee fund.
- Be a NZ citizen or permanent resident.
- Be 16 to 24 years old at the time the course starts. Learners who are 15 years old and hold Ministry approved early leaving exemption from their school may also be eligible. This exemption must be in place before the course starts.
Priority places will be given to students who:
- have not yet achieved NCEA Level 1 or NCEA Level 2; or
- have completed a Level 1 or Level 2 qualification through a Youth Guarantee provision programme.
All free study is subject to funding confirmation. Proof of residency status is required. Programme entry criteria may apply. Eligibility for student allowances or student loans may vary. Contact Studylink for more information.
* All fees and study costs found on this website are indicative course fees only and exclude the Compulsory Student Services Fee (CSSF) levy and any course-related costs. The 2026 CSSF levy is $300 per full-time equivalent student (120 credits) for programmes level 3 and above.
Unless otherwise stated, prices are in New Zealand Dollars including GST. Prices that are not explicitly indicated as International are the domestic price and may differ for International students. For programmes longer than one academic year in duration, the fees quoted are for the first year. Final study costs depends on a number of factors including the courses you select to study. All fees and study costs are subject to confirmation, including zero fees courses.
Courses and programmes may be cancelled, postponed or have their content or configuration changed from time to time (including during the academic year) at the discretion of NorthTec. See our full Terms and conditions.
Additional Information
Employment Pathways
