New Zealand Certificate in Travel (Level 4)

19 Weeks

Develop your communications and customer service skills, and explore industry marketing strategies

This programme follows on from the New Zealand Certificate in Tourism (Level 3) and is the second of two qualifications which should be studied consecutively over 12 months. On this programme you will learn how to put into practice the skills and knowledge acquired on the level 3 certificate. Where possible you will be placed into a travel, tourism or hospitality workplace for work experience.

The Travel and Tourism Programme at NorthTec offers two qualifications in 12 months:

  • After 6 months of study: New Zealand Certificate in Tourism (Level 3) – awarded by International Travel College (ITC)
  • After 12 months of study: New Zealand Certificate in Travel (Level 4) – awarded by NorthTec | Te Pūkenga

What you will learn

You will learn about:

  • International Air Travel
  • Computer Reservation Systems
  • Online Fares and Ticketing Systems
  • Coaches and Overland Tours
  • Cruise Ships (includes Cruise Ship Diploma)
  • Travel Industry Legislation.

Additionally, students study advanced selling techniques with an industry focus and build a grounding in the cruise ship industry, providing them with up-to-date product knowledge about this fast growing and exciting segment of the inbound tourist market.

Graduates of this qualification will be able to:

  • Deliver customer service, product advice, and sales in a travel industry context, applying accurate communication, literacy, numeracy and problem solving skills, to grow and maintain customer relationships.
  • Apply workplace practices required of the travel industry including: self-management, teamwork, and compliance with relevant Acts and legislation.
  • Apply detailed knowledge of specific travel regions, and a broad operational knowledge of world geography in terms of characteristics relevant to customer’s needs.
  • Identify and utilise travel business operational systems and processes that enable the delivery of a quality customer experience and contribute to overall business effectiveness.

Entry Requirements

All applicants must:

  • be at least 16 years old at the time the programme commences.
  • be able to understand follow, and respond to instructions given in English.
  • be physically able to complete the programme specific outcomes

All applicants must:

  • be at least 16 years old at the time the programme commences.
  • be able to read, write, and communicate in English at a basic level.
  • be physically able to complete the programme-specific outcomes.

All applicants must:

  • be at least 16 years old at the time the programme commences.
  • be able to read, write, and communicate in English at a basic level.
  • be physically able to complete the programme-specific outcomes.

Applicants for whom English is not a first language must have an IELTS score of 5 with no band score lower than 5; or an accepted international equivalence.

All applicants must:

  • be at least 16 years old at the time the programme commences.
  • be able to read, write, and communicate in English at a basic level.
  • be physically able to complete the programme-specific outcomes.

Applicants for whom English is not a first language must have an IELTS score of 5.5 with no band score lower than 5; or an accepted international equivalence.

Intakes & Applications

Dates & Bookings

This programme is not open to international students.
Whangārei
Certificate in Travel (Level 4)
Certificate in Travel (Level 4)
Apprentice Restaurant, 51 Raumanga Valley Road, Whangārei
Dates:
,
July 17, 2023
December 8, 2023
Dates:
Available to start at regular intervals throughout the year.
Delivery:
Part Time
or
only.
Full Time
only.
.
Short Course
Price:
Fees:
$4,106
International
International Fees:
$9,476
Proudly delivered in partnership with
.
Proudly delivered in partnership with
.

All fees are in New Zealand Dollars and are approximate only - includes GST but excludes the Compulsory Student Services Fee (CSSF) levy. Unless otherwise stated, the fees shown are for domestic students only. For programmes longer than one academic year in duration, the fees quoted are for the first year. Final study costs depends on a number of factors including the courses you select to study.

Courses and programmes may be cancelled, postponed or have their content or configuration changed from time to time (including during the academic year) at the discretion of NorthTec. See our full Terms and conditions.

Additional Information

About Te Pūkenga

NorthTec is part of Te Pūkenga – New Zealand Institute of Skills and Technology (Te Pūkenga). From 1 October 2022, all references to NorthTec or Northland Polytechnic on this website (and any documentation linked through this website) need to be read as references to Te Pūkenga and its NorthTec business division.

Te Pūkenga brings the Institutes of Technology and Polytechnics (ITPs) and the arranging training activities of certain Industry Training Organisations (ITOs) together to create a national network. This will give learners more choices and flexibility in what, where, and how they learn.

Existing NorthTec ākonga (learners) will be enrolled with Te Pūkenga automatically in the same qualification and will continue to learn in the same way, in the same place, with the same people.

Learners should note that all programmes offered across Te Pūkenga are under review to ensure they are portable, consistent and aligned with the needs of industry and may be changed. Where there are changes to programmes that you have applied to enrol in, you will be notified of these changes.

Key Information for students - Qualification Information from the NZ Government.
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