New Zealand Certificate in Business (Administration and Technology) (Level 3)

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Fees-free is available for eligible first-time tertiary learners. Find out if you’re eligible at

Be an admin guru!

The administration team is often the oil that ensures the smooth running of a business or organisation. It takes systems knowledge and expertise to provide great service to the rest of the team and increase productivity. A New Zealand Certificate in Business (Administration and Technology) Level 3 will give you the knowledge to help take your career to the next level.

Coaching Support

Regular on-campus sessions are available for this programme in Kaitaia, Kerikeri, Kaikohe and Whangārei. You'll be able to meet fellow students and get support.

Who is this for?

If you want to kick start your administrative career or you want to formalise your existing skills then this qualification is for you.

What you will learn

Administration efficiencies
The administration team can be crucial in ensuring the smooth running of an office or organisation. You help solve problems before others know they exist and you keep the wheels turning. You will learn how to identify and develop solutions to common problems within the administrative function of an entity, ensuring reduced down time for the team and smooth systems.

Managing compliance
Every business or organisation has rules that have been put in place to make sure that the entity operates smoothly and in compliance with rules and regulations. This course will help you to understand those issues and make sure that you know how to put systems in place that ensure compliance.

How to communicate clearly
Clear communication is essential in a team environment – whether you are ensuring the roll out of smooth systems, handling customer enquiries or dealing with senior managers. With a qualification in administration and technology you will learn the skills required to ensure you communicate confidently and effectively.

Document presentation
To be a key member of the administration team you need to know about document management. Learn about the correct format to use for a variety of documentation and how to ensure you present a quality end product that hits the mark.

Courses in this programme

Courses Level Credits
320101 - Administration Essentials 3 15
320201 - Administration Professionals 3 15
320301 - The Practice 3 30

Admission information 

All applicants must:

  • be at least 16 years old at the time the programme commences

  • be able to read, write, and communicate in English at a basic level

  • be physically able to complete the programme specific outcomes

Applicants for whom English is not a first language must have an IELTS score of 5 with no band score lower than 5; or an accepted international equivalence.

About eCampus NZ

The eCampus NZ online learning platform is a collaboration by New Zealand’s major tertiary providers to provide quality education to New Zealanders no matter where they live. The eCampus platform is easy to use, flexible and supportive. You will be able to access course material, upload assignments and chat to other students through our private online forum. Our portal also keeps you up to date with the latest course information including news, events and important details.

As an eCampus online student you can learn at your own pace and fit your study around your work, family and lifestyle. All study is completely online – with dedicated facilitators and advisors to help you along the way.

It is possible to study individual courses/papers from within eCampus programmes without completing the full qualification. If you are interested in only competing specific courses/papers please contact the eCampus team to find out more about how this works.

Click here to learn more about eCampus NZ.


New Zealand Certificate in Business (Administration and Technology) (Level 3)

Courses and programmes may be cancelled, postponed or have their content or configuration changed from time to time (including during the academic year) at the discretion of NorthTec. Fees are an indication, include GST and apply to domestic students only. View terms and conditions

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Full time/Part time


1 semester full time

Start Dates

Online (eCampus): Rolling monthly intakes

Cost Incl. GST (Approx):

Domestic: $697.42

International: Programme not open to international students

Programme Code


Phone 0800 162 100
Enquire about this programme
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