New Zealand Certificate in Business (Administration and Technology) (Level 4)

Aim: To enable students to, implement, support and maintain administrative services and processes within the business entity in a culturally inclusive environment

Understand decision making in an independent environment
As a top notch administrator you will need the experience and confidence to make independent decisions that reflect company policy and legislation. You will learn how to work independently and make the best decisions that ensure good outcomes for business operations and the team.

Learn about systems and process
The administration function often requires a set of strong systems in place to ensure success. This course will help you understand the systems available and how to pick the best process for the task at hand.

Compliance in the workplace – what does it mean for you?
Every business has rules and regulations that need to be followed. These might be internal procedures set in place to ensure efficiency and effectiveness or they might be external legislative requirements. This course will help you to understand what compliance means and your role in ensuring it occurs within your work place.

Aim: To enable students to process statistical data and perform financial calculations to meet the requirements of the business entity.

Learn how to use digital technology in the finance space
This course will teach you how to select the right digital technologies and devices to help produce accurate financial information and manage data within the business environment. It’s a skill we all need but sometimes struggle with. Remove the uncertainty and gain the skills to help you deliver effectively in this space.

Aim: To enable students to respond to stakeholder requirements through utilising effective customer service strategies and creating complex documents.

Produce professional documentation
Professional documentation can make or break a deal. As a professional administrator expectations of you will be high in this department. This course will provide you with the skills and expertise to make sure that every document you produce is appropriate, professional and of a high standard.

Contribute towards team objectives
As the saying goes – there’s no “I” in team. On this course you will learn about team dynamics and being a team player. Learn how collaboration within the team can achieve the best results for your business and understand your role in that space.

Learn about great customer service
This course will provide you with the skills and expertise to feel confident that you are providing the best in customer service. You will learn how to understand customer expectations and develop solutions to meet those expectations from both a time and quality perspective.

Aim: To enable students to work in a professional business environment who can sustain and support administrative systems and processes in an ethical, social and culturally inclusive environment.

Learn about workplace compliance
This course will teach you about the range of legislation that businesses need to comply with and help you to understand your role in achieving compliance with both internal policy and external legislation. You will have the confidence to understand how to apply policy and procedures to ensure good outcomes.

Be a strong team player
The administration function contributes to the team in a range of ways and all of them are important. This course will help you to understand how to engage and operate effectively at a range of levels throughout the organisation and with a range of people, ensuring delivery in a professional, ethical and culturally appropriate manner.

Learn how to deliver
You will gain a strong understanding of the administrative services required to meet organisational objectives and how you can contribute. Learn about the core components of the administrative function, the expectations on you and how to deliver excellent results each time.