Overview
*Subject to NZQA approval.
The administration team is often the oil that ensures the smooth running of a business or organisation.
Be an admin guru!
It takes systems knowledge and expertise to provide great service to the rest of the team and increase productivity. A New Zealand Certificate in Business (Administration and Technology) Level 3 will give you the knowledge to help take your career to the next level.
Who is this for?
If you want to kick start your administrative career or you want to formalise your existing skills then this qualification is for you.
What you will learn
Administration efficiencies
The administration team can be crucial in ensuring the smooth running of an office or organisation. You help solve problems before others know they exist and you keep the wheels turning. You will learn how to identify and develop solutions to common problems within the administrative function of an entity, ensuring reduced down time for the team and smooth systems.
Managing compliance
Every business or organisation has rules that have been put in place to make sure that the entity operates smoothly and in compliance with rules and regulations. This course will help you to understand those issues and make sure that you know how to put systems in place that ensure compliance.
How to communicate clearly
Clear communication is essential in a team environment – whether you are ensuring the roll out of smooth systems, handling customer enquiries or dealing with senior managers. With a qualification in administration and technology you will learn the skills required to ensure you communicate confidently and effectively.
Document presentation
To be a key member of the administration team you need to know about document management. Learn about the correct format to use for a variety of documentation and how to ensure you present a quality end product that hits the mark.
Entry Requirements
All applicants must:
- be at least 16 years old at the time the programme commences.
- be able to understand follow, and respond to instructions given in English.
- be physically able to complete the programme specific outcomes
All applicants must:
- be at least 16 years old at the time the programme commences.
- be able to read, write, and communicate in English at a basic level.
- be physically able to complete the programme-specific outcomes.
All applicants must:
- be at least 16 years old at the time the programme commences.
- be able to read, write, and communicate in English at a basic level.
- be physically able to complete the programme-specific outcomes.
Applicants for whom English is not a first language must have an IELTS score of 5 with no band score lower than 5; or an accepted international equivalence.
All applicants must:
- be at least 16 years old at the time the programme commences.
- be able to read, write, and communicate in English at a basic level.
- be physically able to complete the programme-specific outcomes.
Applicants for whom English is not a first language must have an IELTS score of 5.5 with no band score lower than 5; or an accepted international equivalence.
Intakes & Applications
Dates & Bookings
Learn online with Open Polytechnic, with regional support by NorthTec:
- Access to a NorthTec facilities – computer/meeting room access, library and student support.
- Local workshops – optional workshops where you can be supported in your online learning with others studying the same programme as you. Located in Whangārei, Ngāwhā, Kerikeri, Kaitaia, & other campuses as demand requires.
Youth Guarantee Fund*
If you are aged 16 to 24, you could study for FREE as part of the government's Youth Guarantee fund. To qualify for the Youth Guarantee fund, you must meet the following criteria:
- Complete an application for a course that is covered by the Youth Guarantee fund.
- Be a NZ citizen or permanent resident.
- Be 16 to 24 years old at the time the course starts. Learners who are 15 years old and hold Ministry approved early leaving exemption from their school may also be eligible. This exemption must be in place before the course starts.
Priority places will be given to students who:
- have not yet achieved NCEA Level 1 or NCEA Level 2; or
- have completed a Level 1 or Level 2 qualification through a Youth Guarantee provision programme.
All free study is subject to funding confirmation. Proof of residency status is required. Programme entry criteria may apply. Eligibility for student allowances or student loans may vary. Contact Studylink for more information.
* All fees and study costs found on this website are indicative course fees only and exclude the Compulsory Student Services Fee (CSSF) levy and any course-related costs. The 2025 CSSF levy is $300 per full-time equivalent student (120 credits) for programmes level 3 and above.
Unless otherwise stated, prices are in New Zealand Dollars including GST. Prices that are not explicitly indicated as International are the domestic price and may differ for International students. For programmes longer than one academic year in duration, the fees quoted are for the first year. Final study costs depends on a number of factors including the courses you select to study. All fees and study costs are subject to confirmation, including zero fees courses.
Courses and programmes may be cancelled, postponed or have their content or configuration changed from time to time (including during the academic year) at the discretion of NorthTec. See our full Terms and conditions.
Additional Information
Employment Pathways
About Te Pūkenga
Following the Government’s announcement of its intention to disestablish Te Pūkenga | New Zealand Institute of Skills and Technology, please be assured that your programme of study or training will continue as planned while we work through the details of how this change will be implemented.
We are committed to ensuring that organisational changes that need to be made to meet the Government’s expectations do not impact the delivery of our programmes and training for our learners and employers.
If you need access to learner support services or have any concerns, please contact us.
