Learner Portal

Username - Your username will be your student ID number followed by @northtec.ac.nz e.g. 2022000001@northtec.ac.nz

Password - Your default NorthTec password will be your birth date in such format: dMmmyyyy e.g 1Jan1970.

Password Reset

Your password lasts for an entire year unless you chose to change it. If you enter your password incorrectly three times, your account will be temporarily locked for 30 minutes. We encourage you to sign up for our self-service password reset tool. This will allow you to reset your password or unlock your account at any time from your own device.

Getting Help

The ICT Service Desk Team are here to support you in person, via phone or email.

Available: Monday to Friday from 8:00am - 5:00pm.

Freephone: 0800 808 856 (option 5)

Phone: 09 470 3777

Email: ICTServiceDesk@northtec.ac.nz

How-to Guides

• Connecting to the _NorthTec Wi-Fi (Android, iOS, MacOS, Windows)
• Enrol for NorthTec Account Self Service using a web browser
• Password Reset and Account Unlock (Downloading the ADSelfService Plus App, Using the ADSelfService Plus App)
• How to forward your NorthTec email (studentid@northtec.ac.nz) to your personal email account.