Let us support you to overcome any issues that are impacting your study

Student Counselling Service

There are times in all our lives when we encounter personal problems or life crises. It may be work or study stress, relationship concerns, financial problems, bereavement, drug or alcohol use or just about anything. When you are struggling with dealing with these, your studies will be affected.

NorthTec wants to help you to resolve these worries as quickly as possible through access to your Student Advisor or to counselling services, as part of our commitment to promoting a healthy learning environment and helping you succeed.

How do I book a counsellor?

Counselling Services

NorthTec students have free access to a counselling service provided by Vitae, a professional company with a team of independent counsellors and psychologists throughout New Zealand.

The counselling services are usually done face-to-face and off campus however, if preferred, counselling may also be done over the phone, Skype or arrangements can be made for on-site counselling.

Through this service you will be able to address issues such as:

  • Personal stress

  • Relationship problems

  • Conflict situations

  • Anxiety / depression

  • Grief / loss

  • Violence

  • Harassment

  • Personal trauma

  • Addictions

This is a FREE service for NorthTec students

NorthTec students are entitled to access up to three (3) counselling sessions at no cost to you. Please note, if you cancel an appointment without giving 24 hours’ notice, you may be charged 50% of the normal counselling fee.


The counselling service is totally confidential.  Anything you discuss with your counsellor is confidential; no one else receives any details about your discussions without your permission.

For identification purposes only, you will need to provide the counsellor with your NorthTec student ID number and the name of the programme you are enrolled in.

How Do I Arrange To See A Counsellor?

To arrange an appointment, complete a self referral form by clicking here.

If you would like to review the counsellors available and choose a specific person, please click here.

Or, call the 7 day, 24 hour free-phone on 0508 664 981

Or, if you feel more comfortable doing so, have a chat with your tutor, or Student Advisor, as they can help you access Vitae’s services too.

Depending on the nature of the issue, the counsellor’s schedule and your availability, you should be able to make an appointment within 2-3 working days. Urgent appointments can also be made.

Cancellation Policy

If you are unable to keep an appointment you must give at least 24 hours’ notice of cancellation to the counsellor you have made your appointment with. If you do not, then a cancellation fee will be charged to you personally. Your counselling entitlement may also be reduced.

About Vitae

Vitae is a national provider of a range of wellness services. Their focus is on enabling speedy access to psychological services that help to resolve issues and maintain a safe, healthy and productive work and study environment.

Links & Helplines