New Zealand Certificate in Tourism (Level 3)

Delivered at NorthTec, in association with the International Travel College (ITC) of New Zealand.

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Fees-free tertiary study is now available for eligible first-time tertiary students. Find out more at

About this programme

This programme is the first of two certificates which, when studied consecutively over 12 months, will give you the skills and knowledge to get started in the travel industry. In the first six months, with this level 3 programme, you’ll learn all the theory behind airline reservations, accommodation packages, foreign exchange systems and travel insurance, covering both the domestic and international markets. It’s an excellent introduction to the exciting tourism industry, with field trips, workplace visits and workshops to give you an understanding of the many different roles available.

The Travel and Tourism Programme at NorthTec offers two qualifications in 12 months:

  • After 6 months of study: New Zealand Certificate in Tourism (Level 3) – awarded by International Travel College (ITC)

  • After 12 months of study: New Zealand Certificate in Travel (Level 4) (NorthTec qualification)

What you will learn

You will learn about:

  • World Travel Geography

  • Customer Service including passport and visa advice

  • Business Communication

  • Customers with Specific Needs

  • Retail Travel Operations

  • Wholesale Travel Operations

  • Sales Functions

  • Destination New Zealand

  • International Travel Tourism destinations.

Entry Requirements

All applicants must:

  • be at least 16 years old at the time the programme commences

  • be able to read, write, and communicate in English at a basic level

  • be physically able to complete the programme specific outcomes.

Qualification gained

New Zealand Certificate in Tourism (Level 3) – awarded by International Travel College (ITC)

Courses and programmes may be cancelled, postponed or have their content or configuration changed from time to time (including during the academic year) at the discretion of NorthTec. Fees are an indication, include GST and apply to domestic students only. View terms and conditions

Do you like what you see?
Enquire with ITC



Full time


1 Semester

Start Dates

Whangarei: February

Cost Incl. GST (Approx):

Refer to ITC

Student levy may apply

Programme Code


Phone 0800 162 100
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