Fees-free is available for eligible first-time tertiary learners. Find out if you’re eligible at feesfree.govt.nz
Become that indispensable lynchpin
Every business needs that one person that holds all the administrative strands together, making sure the business runs smoothly and well. But, it takes skill and expertise to deliver at that level. If you need to gain the skills and knowledge to be that person, then this could be the course for you.
Coaching Support
Unsure about studying online? Face to face on-campus sessions are available for this programme in Kaitaia, Kerikeri, Kaikohe and Whangārei. You will be able to get support for course related questions and assessment work.
Who is this for?
If you are looking for a new career path in an administrative role, or perhaps you are seeking that next promotion, then the New Zealand Diploma in Business (Administration and Technology) (Level 5) could help you reach up and grab that new opportunity! It doesn’t matter what sector you are in, the skills you gain while studying for this qualification will be valuable and relevant in securing that executive assistant, office manager or administration team leader role.
About eCampus NZ
The eCampus NZ online learning platform is a collaboration by New Zealand’s major tertiary providers to provide quality education to New Zealanders no matter where they live. The eCampus platform is easy to use, flexible and supportive. You will be able to access course material, upload assignments and chat to other students through our private online forum. Our portal also keeps you up to date with the latest course information including news, events and important details.
As an eCampus online student you can learn at your own pace and fit your study around your work, family and lifestyle. All study is completely online – with dedicated facilitators and advisors to help you along the way.
It is possible to study individual courses/papers from within eCampus programmes without completing the full qualification. If you are interested in only competing specific courses/papers please contact the eCampus team ecampus@northtec.ac.nz to find out more about how this works.
Click here to learn more about eCampus NZ.
Coaching support and study spaces
NorthTec offers study spaces where you will be able to meet new people, gain support from an experienced tutor in this field, put a face to the names on your forums and learn more about the course. We have free Wi-Fi, kitchenette, coffee, tea, snacks and milo.
Take advantage of highly skilled and experienced tutors accessible to answer questions and provide you the support to help, guide and direct you.
What you will learn
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Core administrative services, systems and process - To excel in an administrative function you need to really understand your clients’ needs and expectations and how you fit in with regard to delivery. This qualification will ensure you have a sound knowledge of all administrative functions and will provide you with the knowledge to meet expected requirements of the role, providing smart solutions to solve administrative problems.
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Business technologies - Technology is changing rapidly. If you don’t keep abreast of changes in the work environment you will get left behind. But how do you know what you don’t know? You take on extra study that guides and informs you about new opportunities and methodologies. That is what this qualification will deliver.
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Managing change - Change is a constant in our lives and learning how to drive and manage change within a business environment is a necessity. You need to be able to understand the reasons for change, the impacts on your role and how to adapt to maximise the opportunities.
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How NZ organisations operate - Every country has slightly different ways of working within a commercial and corporate environment. You need to understand the lie of the land when it comes to the NZ context and study will help provide that piece of the jigsaw.
Courses in this programme
To gain a New Zealand Diploma in Business (Administration and Technology) (Level 5) you are required to complete the following EIGHT courses.
| Compulsory Courses |
Level |
Credits |
|
NZB501 - Organisations in a New Zealand Context
Aim: Learning about ethical behaviour and the bi-cultural requirements of doing business in New Zealand.
Gain a clear understanding of the New Zealand business environment
Operating at a management level requires a sound understanding of all aspects of managing a business in New Zealand. This course will give you the opportunity to review and analyse business entities from a range of perspectives in a New Zealand context.
Understand professional and ethical behaviour
Learn what professional and ethical standards are expected when doing business in New Zealand. How do you translate these from theory into practice and how do you ensure a shared understanding of these expectations with your team.
Clarity about the bi-cultural nature of New Zealand business
Our business environment is unique with increasing awareness of the need to operate effectively in a bi-cultural environment. Make sure you are aware of what this means for you and your organisation.
|
5 |
15 |
|
NZB502 - Business Environments
Aim: Apply knowledge of core business functions for operational efficiency and effectiveness. Based on case study that flows through all business functions.
Learn legal and economic principles
If you want to succeed in business, it’s essential you have a sound understanding of core legal and economic principles. You can’t afford to make mistakes in this space. This course will provide you with the security of knowing that you have a good understanding of these principles and how they are applicable in a work environment.
Understand the wider business environment
Gain the skills to manage the wider business environment and the potential impact that this might have on your business.
Learn to manage risk
It’s all very well understanding what’s happening in the business environment but how do you translate that into risk management within your business role? This course will help you gain the skills to manage risk associated with changing business influences.
|
5 |
15 |
|
NZB503 - Business Functions
Aim: To analyse environmental influences on a business entity.
Understand the core functions within a business
Core business functions contribute to the smooth operating of a business and its long- term success. This course will give you a sound understanding of what is entailed within various core business functions and how they contribute to the total operational package of a business.
Gain confidence and improve performance
You need to have a good understanding of business functions to feel comfortable providing advice and support within your organisation. The knowledge gained on this course will help give you the confidence to contribute and assist others with their performance across the business as a whole.
|
5 |
15 |
|
NZB504 - Understanding Change
Aim: To contribute to innovation and change in organisations.
Learn how to identify innovation and change
Successful businesses are constantly looking to innovate and enact change to ensure sustainability. In this course you will learn how to contribute to that process and play a role identifying innovation and change.
Gain confidence in recommending solutions
Get the confidence to recommend changes within your business to help improve organisational performance.
|
5 |
15 |
| Administration and Technology strand |
Level |
Credits |
|
NZB513 - Administration Services
Aim: To plan, organise, analyse, manage and evaluate administration systems and processes to support management.
Become a planner
We all know good management comes from sound planning. In this course, you will learn to plan, organise and manage business administration functions, operations and/or projects to support your management team.
Learn new tools
Administration is an exciting career requiring expertise in a broad range of technologies and tools. In this course, you will learn about the tools on offer and how to select the right programmes and equipment for the job.
Manage your time
Effective time management is vital to completing tasks at speed. You will learn excellent time management techniques and practices to ensure smooth running of your office and projects.
Learn professionalism
Learn how to behave in a professional, ethical, social and culturally appropriate way to succeed as a qualified administrator.
|
5 |
15 |
|
NZB514 - Administration Systems, Processes and Projects
Aim: To analyse the effectiveness and efficiencies of administration systems and processes; develop and implement strategies to improve administration systems and processes; plan, co-ordinate, monitor, manage and evaluate projects within a budget to support a business entity.
Know your systems
Learn how to manage, analyse and evaluate administrative systems and processes so you can make sound recommendations and improvements
Become a planner
Gain the expertise to plan, organise and manage business administration functions, operations and or/projects to support management.
|
5 |
15 |
|
NZB515 - Business Technologies
Aim: To research and analyse new and emerging business technologies and apply knowledge of those technologies to support the operations and management within a business entity.
Learn the latest and greatest
Check out the current and emerging business technologies that will transform the way you work.
Learn how to implement change
Now that you know what tools and systems you and your business require, you need to learn how to implement these technologies into your business. Learn how to communicate change with your team, strategies for implementation and training/coaching advice.
Learn professionalism
Learn how to behave in a professional, ethical, social and culturally appropriate way to succeed as a qualified administrator.
|
5 |
15 |
|
NZB516 - Business Information Management
Aim: To use information to support operations and management; produce support materials for business technology to meet business entity needs and manage business technology to support users to meet business entity needs.
Learn how to produce excellent communications
Produce business information that is formatted, proof read to a high standard, accurate and meets stakeholder and work place requirements.
Apply your knowledge of business technology
Use your knowledge of administration technology to produce documentation that supports your business.
|
5 |
15 |
Entry Requirements
Applicants must have:
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A minimum of 14 numeracy credits at level 1 or higher in Mathematics or Pangarau on the Directory of Assessment Standards; and
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Fifty credits at level 2 or above with at least 12 credits in each of three subjects including a minimum of 8 literacy credits at level 2 or higher in English or Te Reo Māori; of which 4 credits must be in reading and 4 credits must be in writing; and
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The literacy credits will be selected from a schedule of approved achievement standards and unit standards found on the NZQA website at Literacy requirements for University Entrance.
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or equivalent to the above, or New Zealand University Entrance.
English requirements
All applicants must have a level of English sufficient to be able to study at this level. Those applicants for whom English is not a first language must have:
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An International English Language Testing System (IELTS) overall academic score of at least 6.0 issued within the last two years, with not less than 5.5 in any category; or
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A test of English as a Foreign Language (TOEFL) score of at least 60 in the computer-based test (with a writing score of 20), or at least 550 in the paper-based test (with an essay score of 5 TWE), issued in the last two years; or
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A qualification equivalent to the above; or
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Complete two years study at a New Zealand secondary school and achieve either NCEA Level 3 or New Zealand University Entrance or both.
Qualification gained
New Zealand Diploma in Business (Administration and Technology) (Level 5)
Courses and programmes may be cancelled, postponed or have their content or configuration changed from time to time (including during the academic year) at the discretion of NorthTec. Fees are an indication, include GST and apply to domestic students only. View terms and conditions
From 1 January 2023, all NorthTec learners will be part of Te Pūkenga. Please note that these programmes of study are currently under review as part of the reform of vocational education training and may be subject to change.