Student support

At NorthTec you will be well supported by a range of dedicated services available

As a relatively small provider, we can give our international students plenty of individual attention, supporting you over and above of what is required under The Education (Pastoral Care of International Students) Code of Practice 2016 (The Code).


NorthTec employs a dedicated International Team to guide you through your journey from your first enquiry to enrolment and through to your graduation. We can help you to:

  • Choose the right NorthTec programme for your background and career goals

  • Receive pre-arrival information and guidance

  • Apply for or renew visas and medical or travel insurance

  • Find suitable accommodation

  • Travel to Whangārei

  • Settle into campus life and succeed with your studies

  • Get confidential advice and support with any problems or concerns you may have

  • Write your Kiwi CV and find a part-time job

  • Enjoy life in Whangārei, New Zealand

Contact Us for information and advice on NorthTec programmes, living in New Zealand or with any other questions.


The International Pastoral Care Coordinator organises an orientation programme for new international students each semester including a traditional Maori welcome or ‘Pōwhiri’, campus tour, shared lunch and opportunities to meet other students. Watch a short video about orientation

Some of the topics covered during orientation include culture shock, living in NZ, attendance and attainment, support services and complaint procedures. Representatives of different community organisations, such as police, banks, driving schools etc are often invited too. Students also receive a welcome pack containing the International Student Guide, NorthTec merchandise and useful Whangārei publications.


Events aimed at introducing international students to the local sights, culture and lifestyle are held at regular intervals and include:

  • visiting Waitangi, the birthplace of the nation

  • trips to the picturesque Bay of Islands

  • gathering shellfish

  • kayaking

  • BBQs


To encourage interaction between the international team and our students, the International Student Council was formed. Besides bridging communication, the team has been set up to support all students with events that will unite our international community, to establish study groups that will encourage students with academic support and to hold regular meetings that are open to all students where issues, solutions and ideas are exchanged. The Student Council is your voice and will speak to the International Team on your behalf.


The Raumanga campus is set in park-like grounds with lawns and gardens surrounding the learning spaces and our extensive range of facilities including a Library, Health Centre, Fitness Centre, book store, café, computer labs, common room, award-winning hospitality training restaurant, modern hair and beauty training salon and purpose-built art and exhibition gallery.

Academic Advisors

NorthTec Academic Advisors have the knowledge and expertise to guide you through issues that may impact on your study.