NorthTec is working closely with relevant government agencies and we are consistently following their advice to ensure the welfare of all our students, staff and community.

This page has been set up to provide information for about COVID-19. It will be updated on a regular basis.

The Government has announced that the country is now at Alert status Level 4 (lockdown other than essential services), therefore  NorthTec campuses are now closed for at least the next four weeks. Everyone must stay at home and off campus until further notice. 

Are classes still running?

Although campuses are closed, NorthTec is still delivering teaching and supporting you to complete your courses and qualifications using a range of technology and correspondence.

From Monday 30 March, for the following two weeks, your tutors will deliver learning to you through digital and online modes. The Easter break will then take place, from Friday 10 April through to Tuesday 28 April.

We would like to reassure you all that if you have started a qualification, we will support you and provide opportunities for you to successfully complete it. We have been planning for this situation and we are developing strategies to help students through this time, and to ensure that you are not disadvantaged.

Important points for COVID-19 Lockdown

  • Stay at home unless you:
    • Work for an essential service:

      • If during your work you cannot keep the 2 metres physical distancing, shower and change your clothes as soon as you get home

    • Require Medical Attention – phone ahead first

    • Need supplies – it is recommended 1 person per household be the nominated person to shop

    • For individual and house buddy exercise – walk, ride, run, getting fresh air

  • Wash your hands regularly

  • Cough or sneeze into your elbow (that way your hands don’t pass on any germs)

  • Physical distancing (stay 2m apart from those not from your lockdown bubble)

  • Stay in contact with friends and whanau (by phone, video calling, skye etc.)

  • Follow Ministry of Health guidelines

  • Source your information on COVID-19 from reliable sources

Tips for managing your mental wellbeing

  • Reach out to your usual supports(family and whānau, friends and workmates) through calling or social media. Sharing how we feel and offering support to others is important.

  • Keep to usual routines – mealtimes, bedtime, exercise and so on.

  • Keep active – Getting exercise and going outdoors can improve general wellbeing and help distract from distressing feelings. Tell yourself that how you are feeling is a normal reaction and will pass – it is nothing to be afraid of.

  • However, if over days and weeks your distress or stress symptoms are escalating or you feel you are not coping, help and professional support is available.

  • For support with grief, anxiety, distress or mental wellbeing, you can call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.

Further Information

The Government has launched a new website with everything you need to know about COVID-19. Learn the simple steps you can take to unite against the virus and help to slow its spread. Find out what help is available and get reliable information about the situation.

For further information please visit the following websites:
New Zealand Ministry of Health
World Health Organisation
In order for us to keep you updated with current information, please make sure NorthTec has the most up-to-date email address for you in our system. If you need to update your email contact information, please contact:

Frequently Asked Questions

I've recently travelled. What should I do?

The most up-to-date NZ health advice for travellers is on the Ministry of Health's COVID-19 Advice for traveller’s page.
The most up-to-date NZ immigration advice for travellers is on Immigration NZ's INZ response to the COVID-19 page:

What are the symptoms of COVID-19?

Symptoms reported for patients with COVID-19 include mild to severe respiratory illness, similar to influenza. This includes:

  • Fever; OR

  • Respiratory symptoms such as cough, shortness of breath, and difficulty breathing

The Ministry of Health website has the latest information including who should self-isolate and symptoms (under the Health and advice for the public)

What can I do to protect myself?

The best advice is to practise good hygiene and hand-washing techniques, including:

  • Wash hands thoroughly (at least 20 seconds) with soap and water, then dry thoroughly; or, use a hand sanitiser

  • Cough and sneeze into your elbow or a tissue (rather than onto your hands), then put the used tissue straight into the rubbish, then wash your hands

  • Avoid close contact with anyone who has symptoms of coronavirus

If you have flu-like symptoms, stay at home

What should I do if I think I have the virus?

If you are unwell and you have symptoms (see MoH COVID-19 symptoms) then you should contact Healthline at 0800 358 5453.

Healthline will provide you with advice on what to do next. If you are referred on to a GP (general practitioner) call Student Health or your GP. Do NOT just appear there in person.

Please complete the NorthTec online form if you haven't done so already and a staff member will be in contact with you to discuss how we can best support and care for you during this time, along with any concerns you might have about missed classes, fees, visa issues, sick leave and so on.

Where can I get tested for COVID-19?

Go to a testing centre if you have symptoms of COVID-19. If you are very unwell you should not go to a testing centre but should phone your GP practice. Do not present to a hospital just for testing.

The centres are for testing only and will not be providing medical care or assessment. If you are feeling unwell and are sick enough to normally see your doctor please call your GP for an appointment. For more information on Covid-19 and updates on Community Testing Centre locations and opening hours please visit or the Ministry of Health website:

What does self-isolate mean?

Self-isolation is an effective precautionary measure to protect those around you – your family, friends, and colleagues – from contracting COVID-19. It means taking simple, common-sense steps to avoid close contact with other people as much as possible, like you would with the seasonal flu virus.

Self-isolation means avoiding situations where you could infect other people. This means any situation where you may come in close contact with others (face to face contact closer than 2 metres for more than 15 minutes), such as social gatherings, work, school, child care/pre-school centres, university, faith-based gatherings, aged care and healthcare facilities, prisons, sports gatherings, restaurants, and all public gatherings. For more information on self-isolation, please visit the Ministry of Health’s webpage on self-isolation.

If you are unsure if you should be self-isolating, please contact Healthline (if you are in New Zealand) for free on 0800 358 5453.

What is social distancing?

Keeping your distance from others during the Covid-19 pandemic is a vital part of slowing the spread of the virus because its survival depends on us passing it to one another.

  • Avoid contact with others. Keep at least a 2 metre distance from others.

  • Stay at home if you can

You can go outside, to the supermarket and non-populated places (such as the beach) as long as you keep a reasonable distance from others. It’s also important to avoid touching your face and wash your hands after you’ve been out in public.

Should I wear a mask to protect myself?

The World Health Organisation advises to only wear a mask if you are ill with COVID-19 symptoms (especially coughing) or looking after someone who may have COVID-19. Disposable face mask can only be used once. If you are not ill or looking after someone who is ill then you are wasting a mask. There is a world-wide shortage of masks, so WHO urges people to use masks wisely.

What is a coronavirus?

The World Health Organisation advises that Coronaviruses are a large family of viruses which may cause illness in animals or humans.  In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recently discovered coronavirus causes coronavirus disease COVID-19.

How does COVID-19 spread?

The World Health Organisation advises that people can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. This is why it is important to stay more than 2 metres away from a person who is sick.

How long is the incubation period for COVID-19?

The World Health Organisation describes the “incubation period” as the time between catching the virus and beginning to have symptoms of the disease. WHO advises that most estimates of the incubation period for COVID-19 range from 1-14 days, most commonly around five days. These estimates will be updated by WHO as more data become available.