For all your questions, queries and concerns 

Our Student Advisors are the first stop for any questions you may have about being a NorthTec student, whether in Whangarei, other regions in Northland or online.

They can help you to find your way around the policies and procedures. If you want to make a complaint the first step is to discuss your issues with your Student Advisor who will be able to support you in this process.

Your Student Advisor might also contact you if your tutor is worried about you and try to finds a solution together.

Help with Finances

If you need to get help with your finances, budgeting or hardship, your Student Advisor can help you and refer you to the appropriate organisations.

Student Advisors can help you with your Studylink applications or WINZ issues and refer you to external agencies.

The Student Advisor will gather and share information regarding accommodation, jobs and scholarship opportunities.

Student Council

Ask your Student Advisor about the Student Council and class representatives and provide a voice for all NorthTec students.

If your Student Advisor can’t assist, you will be quickly referred or introduced to the right person who can help you. 

Useful Links
 

• International student concerns and complaints 

• Student noticeboard 

• Student council 

• Scholarships 

• Studylink 
  Providing finance and support for students to complete their studies
  0800 88 99 00 

• Breakout  

• New Zealand Federation of Family Budgeting Services
  0508 BUDGETLINE (0508 283 438)
  For budget worksheets, shopping guides and the great little cookbook and to make an appointment with a budget advisors. The advice is free and confidential. 

• Kiwi families for passionate parents
  Topic: family finances
  For practical advice and free tips to save money 

• Whangarei Anglican Care
  whgcare@ihug.co.nz 
  1b Deveron Street
  Regent, Whangarei
  09 437 6397
  For free budgeting advice and handling of debts and arrears on appointment basis 

• Salvation Army
  7 Aubrey Street Whangarei
  09 438 8335
  Foodbank available when all other options have been exhausted
  Tuesday to Friday 9.30 -3.00 pm 

• Work and Income
  Providing income support and helping people into work.
  Community Link offices in Whangarei, Kamo and Kaitaia
  General enquiries 0800 559 009 

• 155 Community Law Centre
  155law@whare.org.nz 
  Free and confidential advice and support regarding benefit issues, debt/loans, consumer issue, wills and trusts and all other legal matters.
  Tuesday 9.30-12.30,
  Wednesday 17.00-19.30, 
  Thursday 13.30-15.30
  155 Kamo Road, Kensington
  0800 155 LAW (0800 155 529) 

•  NorthTec Policy: Anti-Harrassment Bullying